IUGO HEALTH HELPDESK PORTAL

A video explaining chronic care management.

Accessing the iUGO Health HelpDesk Portal

Activate your account on the iUGO Health Helpdesk Portal to access useful information and support for using iUGO Health products.

Using the Knowledge Base

You can use the Knowledge Base on the iUGO Health Helpdesk Portal to find useful information such as the iUGO Care User Guide, Release Notes, and more.

A video explaining chronic care management.

Submitting a Support Ticket

Communicate with our support team for any issues you may be experiencing on iUGO Health by submitting tickets to the iUGO Health Helpdesk Portal. Provide as much detail as you can to solve problems quickly.

A video explaining chronic care management.

Ongoing Support Requests

After you have submitted a ticket to our support team, you can monitor the status of your ticket, provide more information for the support team, and re-open closed tickets if you’re still experiencing a similar issue.